Because our products are digital goods delivered via internet downloads, we generally offer no refunds and thus they are exempt from being returned.
As stated in our Terms, we reserve the right to refuse service. Should this be the case, and a transaction was completed, a refund will be made.
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: firstname.lastname@example.org.